Shipping Information

RBrickstem offers free tracked & insured worldwide delivery on all ordersthrough premium couriers such as Yunexpress,FedEx, UPS, DHL and more.

Christmas Update:We noticed last year that due to the holiday season orders placed on or after December 5th may take longer to arrive than normal due to the courier network backlog. We expect this to be the case this year too. Make sure to get your Christmas orders in early 😊

Region Delivery Time Delivery Type EU 5 - 10 working days Free tracked & insured. US & Canada 2 - 10 working days Free tracked & insured. Australia & New Zealand 5 - 10 working days Free tracked & insured. Japan & South Korea 8 - 12 working days Free tracked & insured. Singapore, Malaysia, Taiwan 8 - 12 working days Free tracked & insured. International 10 - 15 working days Free tracked & insured.

Once we receive an order, we process & pack it within 48h and your order gets sent to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.

Please note that in order for us to minimise delivery time and to be able to keep international delivery free, we replace any original boxes of the product with a smaller, more ergonomic and more secure packaging option. Large models are shipped in plain boxes and smaller models may be shipped in padded pouches.

If you encounter any problems with your delivery, courier or otherwise, please contact us on qiu_zf@protonmail.com and we will help you resolve your problem. Don't forget that your order can always be tracked by accessing your account section.